Returns & Refunds Policy

Thank you for shopping at Botanical Republic. Generally, in order to ensure the sustainability and ongoing operations of small businesses and given the unique characteristics of the products, many do not accept returns or exchanges. However, If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 30 days

The product is in its original packaging

Regular price items

You have the receipt or proof of purchase

You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By phone number: 213-596-0622

By email: info@botanicalrepublic.com

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Botanical Republic, LLC
1325 Palmetto St. Suite 108
Los Angeles, CA 90013

SHIPPING CHARGES

Please note that Botanical Republic cannot process refunds for original shipping charges, as these fees go directly to the shipping carrier. Additionally, we are unable to issue refunds for packages that are lost or stolen. Please also be aware that purchases from unauthorized retailers are not eligible for refunds or exchanges.

DAMAGED ITEMS

If you received a damaged product, please notify us immediately for assistance.

SALE ITEMS

Unfortunately, sale (discounted) items cannot be refunded. Only regular price items can be refunded.

CONTACT US

If you have any questions about our Returns & Refunds Policy, please contact us:

By phone number: 213-596-0622

By email: info@botanicalrepublic.com